Hand us the loss. Get back the building.
Prestige 8 Solutions is a third-party administrator and managed repair network for commercial property claims. We validate the notification, stabilise the site and reinstate the structure, and we record every decision on a file your auditors can read without us in the room.
For insurers, MGAs, loss adjusters and the property managers who answer for commercial buildings.
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Stage 1 of 4
Notified
The loss is on file before a phone would have been answered.
Digital intake runs 24 hours a day, every day of the year. Each notification is checked against the claim and insurer references you issue, acknowledged within seconds and opened as a single file: who reported it, what was damaged, what cover it sits under and who holds the authority to spend.
On the drawing: site grid and footprint set out
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Stage 2 of 4
Validated
Cover, cause and cost are checked at a desk, not discovered on site.
A desktop file handler audits the notification against the policy terms and the delegated authority you set. The scope is priced line by line. Anything outside authority comes back to you with the evidence attached, and nothing is instructed until the approval is logged.
On the drawing: frame and floor plates rise
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Stage 3 of 4
Stabilised
The damage stops getting worse.
Leak detection traces the source rather than the symptom. Mitigation crews extract water, isolate services, dry the structure and make the building safe to occupy or safe to leave, so the reserve you set on day one still holds on day thirty.
On the drawing: the envelope closes
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Stage 4 of 4
Reinstated
The building goes back to work, with the paperwork to prove it.
Vetted trades rebuild to the approved scope, from brick and mortar to final finishes. Variations are priced and authorised before they are built. Completion is photographed, signed off and backed by a workmanship guarantee, and the file closes with its full audit trail attached.
On the drawing: roof, levels and dimensions complete
The numbers we hold ourselves to on every instruction.
Speed matters in a property claim because cost follows time: water spreads, tenants leave and reserves drift. These are the three measures we report against, account by account, alongside the service levels written into your instruction.
- Response time From a notification arriving to an acknowledged, open file with a named handler.
- 16s
- Digital sync Of file updates reach your team as structured data, with nothing to re-key.
- 85%
- Resolution From first notification to an agreed, authorised way forward for the building.
- 32hr
Every file is run against the frameworks your compliance team already audits.
What reinstatement looks like on site.
Five kinds of commercial loss the network is built to take from make-safe to handover. Each record carries the scope that was approved, the trades that delivered it and the evidence that closed the file.
One instruction. Four kinds of client.
Each sees the same file from a different seat. What changes is the report you receive, not the standard the work is held to.
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Insurers and MGAs
Delegated claims handling inside the authority you set, with management information that drops straight into a bordereau and an audit trail on every file.
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Loss adjusters
Site findings, priced scopes and repair delivery from one supplier, carried on your file reference and reported against your programme.
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Brokers
A named handler and a visible next step for the client you placed, so the first call you take about the claim is not a complaint.
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Property and facilities managers
One instruction for a whole portfolio: make safe, reinstate around trading tenants and report building by building.
Test us with one instruction.
Send a live loss, or a closed file you already know the answer to. Compare the response time, the scope and the audit trail with what you receive today.